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Context Help

If you get lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It comprises exhaustive info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich array of educational video clips describing how to use our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by actual persons and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new entries so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our great team of customer service technicians available 24/7/365 and eager to assist you with any query. Each support ticket you open will be replied to within one hour (the average ticket response time being just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279196

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com